Refund policy

We strive to provide quality, functional art out of wood. 

Refunds and Exchanges

• If there is any flaw in our product–shipping damage, damage at all–contact us. We will do our best to assess the damage and either refund or replace the item.
• If an item is unwanted or not needed anymore, we have a 25% restocking fee. In this case, cost of shipping the item back to us, will not be reimbursed. Once the returned item is received, we will proceed with reimbursement. If any damage is caused to the product in return shipment due to failure of packing, partial or no refund will be given.
• Because handmade pottery is more fragile and prone to breaking in return shipping, we cannot accept returns for any pottery.  
• Call with any questions (319) 656-3990, Mon-Sat, 9a-5p CST.
• Our listing pictures are examples of our products. In other words, you will not receive the exact replica of those listed. Reach out via the below email contact form to see pictures of our current stock.